Frequently Asked Questions

---

Site restock is every Saturday 10 AM CST

All orders placed by Sunday will be shipped by the following Wednesday. Orders placed later in the week will ship within 2-3 business days from the date of order. All shipments are through USPS with an expected shipping timeframe of 2-3 business days.

Military Shipping available to APO/ FPO/ DPO 

Keep an eye out for promotional offers! 

Active Duty military members, family, and Veterans can receive a 10% military discount during promotional windows!

No Returns. No Refunds. We handle and package our cookies with love and care! Due to factors such as weather and transportation, cookies may come with some imperfections. Since our products are perishable, we do not offer returns or refunds for any stolen or damaged packages, or any delays in delivery caused by shipping. ALL SALES ARE FINAL. If you have any issues or concerns with your order please fill out the information on the contact us page, and we will be in touch soon! 

For catering requests or large orders, kindly submit your inquiry via email 2-3 weeks prior to the required date. Please contact us at sales@cuddlecookiecreations.com